If you are looking for a person to drive business growth in any category, Rachel should be your number one. She has a knack for looking at your business objectively and providing structured solutions with a quick turnaround. I believe her core strength is to drive efficiencies by understanding growth ambitions, identifying gaps, understanding resources & capabilities, and recommending new structures & processes. Most importantly, people love working with her. Hopefully, we can work together again on a project in the near future!

Maz Cohen, Momentum Worldwide/Brand Consultant

As creative businesses continue to move at an ever-increasing pace it becomes ever-more challenging as a leader to capitalise on all the opportunities and while continuously optimising the agency operating model. Often it takes some outside expertise with a particular focus and set of skills to reveal the areas that need attention first. Rachel is adept at this very task and is ruthlessly action orientated when it comes to implementation and the necessary wider stakeholder engagement.

Jason Megson, MD & VP, George P. Johnson Experience Marketing UK & Nordics

Think Jam engaged Rachel Raphael as a strategic senior consultant in the summer of 2021 with a brief to help us accelerate growth, maximise opportunities, and minimise challenges.

Rachel's impact has delivered tangible improvements across the business. She has been integral to planning the agency's growth strategy, creating a clear and motivating framework to track our key growth levers and help focus efforts.

Rachel has been instrumental in evolving our agency branding as we shift towards a new positioning and extend our service offerings and clients. She has also developed capabilities within our account management function through mentoring, training, and supporting the SLT function. Her ability to work at pace and simplify the complex has allowed us to quickly address and resolve a lot of niggling challenges and convert some great opportunities.

Finally, Rachel has been a trusted confidante for me and the SLT, providing objective, expert, experienced advice that helps move our agenda forward.

Daniel Robey, Founder & CEO, Think Jam

One of the toughest parts of running a business for me is that you move at a million miles an hour and often never get a chance to stop and assess. Rachel was recommended to me through another business owner and we hosted an ‘Agency Surgery’ via Zoom… it felt like therapy! I was forced to slow down, to think, and to find the holes in the business. With Rachels' support and guidance, we are working through the developments and growth plans for the business. Rachel is empowering, patient, and knows the agency world inside out. I thoroughly enjoyed working with Rachel on my business, hearing her thoughts and challenges. I’d recommend this service to anyone.

Sedge Beswick, MD, SEEN Connects

I reached out to Rachel for support and guidance as we look to grow our account management function. She has been a pleasure to work with - her expertise and advice have been extremely valuable and have helped shape our thinking and focus. We look forward to continuing to benefit from Rachel's support and advice.

Nick Richardson, CEO & Founder, The Insights Family

Rachel is an ultimate professional. Strong leadership skills with both internal teams and external clients alike. She has strong business acumen skills that helped to not only deliver client wins but also improved the way the internal client teams worked. She implemented a number of key initiatives and processes to improve ways of working amongst the client services group and mentored a number of senior people in the business. I would recommend Rachel to any business, she will bring a focused and business sound approach, coupled with empathy and understanding of how to get the best out of teams and individuals.

Maria Neve, SVP Momentum/ Sony Music Entertainment